Privacy Policy
Your privacy and confidentiality are our top priorities. Learn how we protect your personal information throughout the DNA testing process.
Last Updated: March 9, 2026
1. Introduction
Paternity Test Philippines ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our DNA testing services, visit our website, or interact with us.
By using our services, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our services.
2. Information We Collect
2.1 Personal Information
We collect personal information that you voluntarily provide to us when you:
- Place an order for DNA testing services
- Create an account on our website
- Contact our customer support team
- Submit DNA samples for testing
- Sign up for newsletters or updates
2.2 Types of Information Collected
Contact Information:
- Full name
- Email address
- Phone number
- Mailing address for kit delivery
Payment Information:
- Payment method details (processed securely through PayMongo)
- Billing address (if different from shipping address)
- Transaction history
DNA Testing Information:
- Names and relationships of tested individuals
- DNA sample identification numbers
- Test results (stored securely with unique identifiers)
- Test preferences and service selections
Technical Information:
- IP address and device information
- Browser type and version
- Pages visited and time spent on our website
- Referring website addresses
3. How We Use Your Information
We use the information we collect for the following purposes:
Service Delivery
- Process and fulfill your DNA test orders
- Ship testing kits to your address
- Analyze DNA samples in our laboratory
- Deliver test results securely
Customer Support
- Respond to your inquiries and requests
- Provide technical support
- Send order confirmations and updates
- Address any concerns or issues
Communication
- Send important service notifications
- Provide test result notifications
- Share updates about our services
- Send marketing communications (with consent)
Improvement & Security
- Improve our website and services
- Ensure security and prevent fraud
- Comply with legal obligations
- Conduct research and analysis
4. Data Protection & Security
Our Security Measures
Technical Security
- SSL encryption for all data transmissions
- Secure servers with firewalls
- Regular security audits and updates
- Encrypted database storage
Operational Security
- Strict access controls for employees
- Confidentiality agreements with staff
- Secure disposal of physical documents
- Regular staff training on data protection
DNA Sample Protection
We implement additional security measures for DNA samples and results:
- Samples are identified by unique codes, not names
- Results are stored separately from personal information
- Physical samples are destroyed after testing completion
- Access to DNA data is strictly limited to authorized laboratory personnel
5. Data Sharing & Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share information in the following limited circumstances:
Service Providers
We may share information with trusted third-party service providers who assist us in operating our business, such as:
- Payment processors (PayMongo)
- Shipping carriers (J&T Express, Ninja Van, LBC Express, GoGo Xpress)
- Email service providers
- Website hosting and analytics services
These providers are contractually obligated to protect your information and may only use it for the specific services they provide.
Legal Requirements
We may disclose your information if required by law, such as to comply with a subpoena, court order, or other legal process, or to protect the rights, property, or safety of Paternity Test Philippines, our customers, or others.
Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.
6. Your Rights & Choices
Access & Correction
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal requirements)
- Obtain a copy of your data in a portable format
Communication Preferences
You can control how we communicate with you:
- Opt-out of marketing emails using the unsubscribe link
- Adjust notification preferences in your account settings
- Request to be removed from mailing lists
- Control cookie preferences through your browser
How to Exercise Your Rights
To exercise any of these rights, please contact us at:
Email: support@paternitytestph.com
Subject: Privacy Rights Request
We will respond to your request within 30 days and may need to verify your identity before processing certain requests.
7. Data Retention
| Type of Data | Retention Period | Notes |
|---|---|---|
| DNA Test Results | 10 years | For customer reference and potential retesting requests |
| Customer Account Information | 7 years | For tax and legal compliance purposes |
| DNA Samples | 30 days after results delivery | Samples are securely destroyed after testing completion |
| Website Analytics Data | 26 months | For website improvement and analytics purposes |
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
8. Cookies & Tracking Technologies
What Are Cookies?
Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our site.
Types of Cookies We Use:
Essential Cookies
Required for basic website functionality, such as page navigation and access to secure areas.
Analytics Cookies
Help us understand how visitors interact with our website to improve performance.
Preference Cookies
Remember your settings and preferences for future visits.
Marketing Cookies
Used to deliver relevant advertisements and track campaign performance.
Managing Cookies:
You can control and/or delete cookies as you wish. You can delete all cookies that are already on your computer and set most browsers to prevent them from being placed. However, if you do this, you may have to manually adjust some preferences every time you visit our site, and some services and functionalities may not work.
Browser Cookie Controls:
- Chrome: Settings → Privacy and Security → Cookies and other site data
- Firefox: Options → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Cookies and website data
- Edge: Settings → Cookies and site permissions → Cookies and site data
9. Children's Privacy
Important Notice
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.
For DNA Testing Involving Minors:
- DNA testing for minors requires consent from a parent or legal guardian
- We collect only the minimum necessary information for testing purposes
- Results are provided only to the consenting parent or guardian
- Special confidentiality measures are applied to minor's data
10. International Data Transfers
Data Processing Locations
Your information may be processed and stored in the Philippines, where our laboratory and offices are located. We take appropriate safeguards to ensure that your data receives an adequate level of protection regardless of where it is processed.
Data Storage
All personal data is stored on secure servers located in the Philippines with appropriate technical and organizational security measures.
Service Providers
When using international service providers, we ensure they comply with data protection standards through contractual agreements.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of this policy.
Notification of Changes:
- Significant changes will be communicated via email to registered users
- A notice will be posted on our website for at least 30 days
- Continued use of our services after changes constitutes acceptance
- You can review the current policy anytime at this URL
We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting your information.
12. Contact Information
Have Questions About Our Privacy Policy?
Data Protection Officer
For privacy-related inquiries, data protection requests, or concerns about how we handle your information:
Mailing Address
For formal privacy-related correspondence or legal notices:
Paternity Test Philippines
Attn: Privacy Officer
Philippines
Please include "Privacy Inquiry" in the subject line of all correspondence.
We take all privacy concerns seriously and will respond to your inquiry as quickly as possible.
Acceptance of This Privacy Policy
By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. If you do not agree with any part of this policy, please discontinue use of our services.